End User License Agreement

Effective Date: November 30, 2025

1. License Grant

This End User License Agreement ("EULA") is a legal agreement between you ("User," "you," or "your") and 10-DLC Registry Platform ("Licensor," "we," "us," or "our") for the use of the 10-DLC Registry Platform software and services (the "Software").

Subject to your compliance with this EULA and our Terms of Service, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Software for your internal business purposes.

IMPORTANT

BY CLICKING "I ACCEPT," CREATING AN ACCOUNT, OR USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THIS EULA. IF YOU DO NOT AGREE, YOU MAY NOT USE THE SOFTWARE.

2. Scope of License

2.1 Permitted Uses

You may:

  • Access and use the Software through a web browser or mobile application
  • Use the Software to register and manage 10-DLC brands and campaigns
  • Access the Software's API for integration with your systems
  • Upload and store business documents as required for registration
  • Generate reports and analytics from your account data
  • Use the Software for your internal business operations

2.2 Restrictions

You may NOT:

  • Copy, modify, distribute, sell, lease, or sublicense the Software
  • Reverse engineer, decompile, disassemble, or attempt to derive source code
  • Remove, alter, or obscure any copyright, trademark, or proprietary notices
  • Use the Software for any unlawful or prohibited purpose
  • Interfere with or disrupt the integrity or performance of the Software
  • Attempt to gain unauthorized access to the Software or related systems
  • Use the Software to build a competitive product or service
  • Frame, mirror, or scrape content from the Software
  • Use automated tools (bots, scrapers) without our written permission
  • Resell or provide access to the Software to third parties ("white-labeling") without approval
  • Use the Software in any manner that violates applicable laws or regulations

2.3 License Limitations

This license is granted on a per-account basis. Each business entity requires a separate license (account). You may not share your account credentials or allow unauthorized users to access your account.

3. Intellectual Property Rights

3.1 Ownership

The Software, including all source code, object code, algorithms, interfaces, designs, graphics, documentation, and all intellectual property rights therein, is and shall remain the exclusive property of 10-DLC Registry Platform and its licensors.

No title or ownership rights to the Software are transferred to you under this EULA. All rights not expressly granted to you are reserved by us.

3.2 Your Data

You retain all rights, title, and interest in and to your data, content, and business information submitted through the Software ("User Data"). You grant us a limited license to use, process, store, and transmit User Data solely for the purpose of providing the Software and related services.

3.3 Trademarks

All trademarks, service marks, logos, and trade names used in connection with the Software are the property of their respective owners. You may not use our trademarks without our prior written consent.

3.4 Feedback

If you provide us with feedback, suggestions, ideas, or recommendations ("Feedback"), you grant us an unrestricted, perpetual, irrevocable, royalty-free, worldwide right to use, modify, and incorporate such Feedback into the Software without compensation or attribution to you.

4. Software Updates and Maintenance

4.1 Updates

We may update, modify, or enhance the Software at any time without notice. Updates may add new features, fix bugs, improve performance, or make other changes. Some updates may be mandatory for continued use of the Software.

4.2 Backward Compatibility

While we strive to maintain backward compatibility, we do not guarantee that updates will not affect your use of the Software or integrations with third-party systems. You are responsible for testing updates in your environment.

4.3 Maintenance

We may perform scheduled or emergency maintenance that temporarily interrupts access to the Software. We will make reasonable efforts to provide advance notice of scheduled maintenance, but emergency maintenance may occur without notice.

4.4 Deprecation

We reserve the right to deprecate or discontinue features, APIs, or functionality with reasonable notice (typically 90 days). We are not liable for any impact on your business resulting from such deprecation.

5. Third-Party Components and Services

5.1 Open Source Software

The Software may include open source software components licensed under various open source licenses. Such components are provided "AS IS" in accordance with their respective licenses. A list of open source components and their licenses is available upon request.

5.2 Third-Party Services

The Software integrates with third-party services including The Campaign Registry (TCR), TNID.com, mobile carriers, payment processors, and cloud infrastructure providers. Your use of these services is subject to their respective terms and conditions. We are not responsible for the availability, performance, or policies of third-party services.

5.3 Third-Party Links

The Software may contain links to third-party websites or resources. We do not endorse and are not responsible for the content, products, services, or practices of third-party websites.

6. Warranty Disclaimer

NO WARRANTIES

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • WARRANTIES OF MERCHANTABILITY
  • WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE
  • WARRANTIES OF NON-INFRINGEMENT
  • WARRANTIES OF TITLE
  • WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE

6.1 No Guarantee of Service

WE DO NOT WARRANT THAT:

  • The Software will be uninterrupted, timely, secure, or error-free
  • The results obtained from use of the Software will be accurate or reliable
  • The Software will meet your requirements or expectations
  • Any errors or defects in the Software will be corrected
  • The Software will be compatible with all systems or integrations
  • Your brand or campaign registrations will be approved by TCR or carriers

6.2 Assumption of Risk

You acknowledge that your use of the Software is at your own risk. You are solely responsible for any damage to your systems, loss of data, or other consequences resulting from your use of the Software.

6.3 Jurisdiction-Specific Disclaimers

Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, the above exclusions may not apply to you, and you may have additional rights.

7. Limitation of Liability

MAXIMUM LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL 10-DLC REGISTRY PLATFORM, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, REVENUE, DATA, USE, OR GOODWILL
  • BUSINESS INTERRUPTION OR LOST BUSINESS OPPORTUNITIES
  • COST OF SUBSTITUTE PRODUCTS OR SERVICES
  • PERSONAL INJURY OR PROPERTY DAMAGE

WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7.1 Aggregate Liability Cap

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS EULA OR YOUR USE OF THE SOFTWARE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

7.2 Essential Purpose

The limitations of liability in this section shall apply even if any limited remedy fails of its essential purpose.

7.3 Jurisdiction-Specific Limitations

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

8. Term and Termination

8.1 Term

This EULA is effective from the date you first access or use the Software and continues until terminated by either party as provided herein.

8.2 Termination by You

You may terminate this EULA at any time by ceasing all use of the Software and deleting your account. Termination does not relieve you of any obligations to pay outstanding fees.

8.3 Termination by Us

We may terminate this EULA immediately if:

  • You violate any provision of this EULA or our Terms of Service
  • You fail to pay fees when due
  • Your use of the Software poses a security or legal risk
  • We are required to do so by law or regulatory authority
  • We discontinue the Software (with reasonable notice)

8.4 Effect of Termination

Upon termination:

  • Your license to use the Software immediately ceases
  • You must cease all use of the Software and delete any copies
  • We may delete your data after a reasonable period (typically 30 days)
  • You remain liable for all fees incurred prior to termination
  • Provisions that by their nature should survive shall survive termination

8.5 Survival

The following sections survive termination: Intellectual Property Rights, Warranty Disclaimer, Limitation of Liability, Indemnification, Dispute Resolution, and General Provisions.

9. Export Compliance

The Software and related technology may be subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR) and sanctions programs administered by the Office of Foreign Assets Control (OFAC).

You agree not to export, re-export, or transfer the Software, directly or indirectly, to any country, entity, or person prohibited by U.S. export laws or regulations. You represent that you are not located in, under the control of, or a national or resident of any prohibited country or on any U.S. government list of prohibited or restricted parties.

10. U.S. Government Rights

If you are a U.S. government entity or the Software is being used on behalf of the U.S. government, the Software constitutes "commercial computer software" and "commercial computer software documentation" as defined in FAR 12.212 and DFARS 227.7202. Use, reproduction, and disclosure are subject to the terms of this EULA.

11. General Provisions

11.1 Governing Law

This EULA shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

11.2 Dispute Resolution

Any dispute arising out of or relating to this EULA shall be resolved through binding arbitration in accordance with the American Arbitration Association's Commercial Arbitration Rules. The arbitration shall be conducted in English in the State of Delaware.

11.3 Entire Agreement

This EULA, together with our Terms of Service, Privacy Policy, and Acceptable Use Policy, constitutes the entire agreement between you and us regarding the Software and supersedes all prior agreements and understandings.

11.4 Amendments

We reserve the right to modify this EULA at any time. We will provide notice of material changes by email or through the Software at least 30 days before the effective date. Your continued use after changes become effective constitutes acceptance.

11.5 Severability

If any provision of this EULA is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

11.6 No Waiver

Our failure to enforce any right or provision of this EULA will not be deemed a waiver of such right or provision.

11.7 Assignment

You may not assign or transfer this EULA or your rights hereunder without our prior written consent. We may assign this EULA without restriction. Any attempted assignment in violation of this section is void.

11.8 Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, war, terrorism, strikes, natural disasters, or government actions.

12. Contact Information

If you have questions about this EULA, please contact us:

10-DLC Registry Platform

Email: legal@10-dlc.com

Support: support@10-dlc.com

Address: [Your Business Address]

BY CLICKING "I ACCEPT," CREATING AN ACCOUNT, OR USING THE SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS END USER LICENSE AGREEMENT.